Open For Business

Planning for recovery

As the government begins to implement post-COVID reopening plans, businesses continue to face significant challenges related to employees, customers and profitable operations. Indeed, there is no such thing as “business as usual” in the coronavirus pandemic’s wake; still, companies can work to regain some semblance of normalcy by acknowledging obstacles and considering an action plan for post-COVID success. Also, visit our comprehensive web portal that provides timely news, links to federal, provincial and municipal support; and relevant webinars.

EDCNS is here to help you through this challenging time. We are pleased to provide your business with our customized “OPEN FOR BUSINESS” recovery kit. Please select the items you require and submit your request. Upon submission, you will have the opportunity to select a date/time for pick-up of your complimentary recovery kit. Should you require additional supplies (at your own expense), please contact the businesses directly.

SCHOTT Gemtron Canada Corporation (Midland) is also pleased to provide you with complimentary tempered glass panels to use as point-of-sale barriers, please contact Russ Barron 705.526.3771 ext. 214. Framing/installation can be arranged with a local supplier of your choice.

EDCNS would appreciate local businesses spreading the “Shop Local” word by providing complimentary Heart of Georgian Bay 2020 Discovery Guides at your location.

Though returning to normalcy presents challenges, the outlook is not bleak for businesses that take a strategic approach to resuming operations. In fact, with proper planning, many companies can position themselves to not only weather the storm, but, also achieve new levels of success post-pandemic.

“OPEN FOR BUSINESS” Recovery Kit

LIMIT ONE RECOVERY KIT PER BUSINESS. QUANTITIES ARE LIMITED AND FOR THE BENEFIT OF ALL LOCAL BUSINESSES, PLEASE REQUEST QUANTITIES YOU REQUIRE. AVAILABLE UNTIL JULY 3, 2020 OR WHILE QUANTITIES LAST. MUST BE AN INCORPORATED BUSINESS WITH AN ONTARIO BUSINESS NUMBER LOCATED WITHIN THE MUNICIPALITIES OF NORTH SIMCOE: MIDLAND, PENETANGUISHENE, TAY OR TINY.

CLICK ON THE IMAGES BELOW. FIELDS MARKED WITH AN (*) ARE REQUIRED.

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Action Plan —
Protecting your customers and employees

Physical distancing

Determining how you are going to keep customers properly distanced to prevent exposure is critical. Thinking through new customer shopping habits and instituting policies to keep customers safe such as checkout line distancing points, one-way shopping aisles, in-and-out doors and tuning the room to the desired behaviour should be considered.

Protective equipment

Businesses need to consider what protective equipment their employees need to protect customers and themselves. Masks, gloves and point-of-sale barriers are the new norm.

Protective equipment

Businesses need to consider what protective equipment their employees need to protect customers and themselves. Masks, gloves and point-of-sale barriers are the new norm.

Symptom monitoring

Monitoring symptoms before they lead to a business-wide outbreak by doing daily temperature checks is recommended.

Sanitization and cleanliness

It is now more critical than ever to have clean workspaces and retail stores to prevent outbreaks. Providing hand sanitizer stations, consistent cleaning with the right products and wiping credit card machines, shopping baskets and carts will help encourage customers to come back.

Sanitization and cleanliness

It is now more critical than ever to have clean workspaces and retail stores to prevent outbreaks. Providing hand sanitizer stations, consistent cleaning with the right products and wiping credit card machines, shopping baskets and carts will help encourage customers to come back.

Contactless commerce

Many businesses have already added curbside pickup, delivery services and contactless delivery during the pandemic. Companies need to decide whether to continue these practices or if they should add them to their service offerings. Customers are likely to demand the convenience and safety these options offer while they can also help businesses inch closer to normal revenues.

Establishing an online presence, expanding e-commerce offerings and bolstering your e-store is critical to survival. Servicing the “shut-in economy” and getting in front of customers is key.

Transparency and communication

Not only are customers worried about their safety, they are also concerned about being told what to wear, where to stand and how to shop. Being transparent about your business’ effort to protect employees and customers can be achieved by training employees on how to communicate and enforce policies without upsetting customers and posting signage that explains the measures you are taking to keep customers safe and listing policies for entering.

Transparency and communication

Not only are customers worried about their safety, they are also concerned about being told what to wear, where to stand and how to shop. Being transparent about your business’ effort to protect employees and customers can be achieved by training employees on how to communicate and enforce policies without upsetting customers and posting signage that explains the measures you are taking to keep customers safe and listing policies for entering.